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Progression

Are your sales progression systems getting more sophisticated while your clients still feel left in the dark? Do you have a CRM, automated emails, shared dashboards and reminders, yet still find yourself picking up the phone to discover what is really happening? You are not alone. Technology can help organise a pipeline, store documents and prompt the next task. But when a property chain is under pressure, people usually want something simpler: a clear answer from someone who understands the...

Are you watching more sales go quiet after the memorandum of sale? Are sellers asking for updates before you have anything useful to tell them? Are conveyancers difficult to reach, chains becoming harder to follow and agreed sales taking more time, and energy, than they should? You are not imagining the pressure. The fall-through rate has crept back up to around 25%, slightly above the decade average of roughly 24.5%. At the same time, sales agreed are running around 7% below last year. With...

Are you chasing a conveyancer for an update, waiting for a buyer to return a form, and trying to work out whether the rest of the chain is still moving? Does everyone involved seem to own one part of the transaction, while nobody feels responsible for the whole journey? That is one of the biggest challenges in sales progression. The buyer owns their decisions and paperwork. The seller owns their side of the sale. Conveyancers handle the legal work. Lenders control mortgage decisions and...